ჰოსტესი

---

We are currently looking for a Hostess in Food and Beverage department to deliver a warm welcome, manage guest flow efficiently, and contribute to a seamless and memorable dining experience.

Key responsibilities of the Hostess include, but are not limited to:

** Welcoming and greeting guests in a warm, friendly, and professional manner;
** Escorting guests to their tables and presenting menus;
** Providing attentive service and ensuring guests feel valued throughout their visit;
** Assisting guests with menu recommendations and providing information about food and beverage offerings;
** Handling guest inquiries, requests, and complaints efficiently and professionally;
** Maintaining cleanliness, organization, and presentation of the restaurant and reception area;
** Monitoring the dining area to ensure smooth service flow and guest satisfaction;
** Supporting the team in preventing and resolving guest concerns or service issues;
** Ensuring compliance with service standards, brand guidelines, and operational procedures;
** Assisting with opening and closing duties as required;
** Collaborating with team members and other departments to ensure seamless service delivery;
** Following all health, safety, and hygiene regulations;


Qualifications:

** Previous experience in a Hostess, Guest Relations, or similar hospitality role is preferred;
** Strong communication and interpersonal skills;
** Excellent customer service skills with attention to detail;
** Ability to handle guest requests and complaints in a calm and professional manner;
** Good organizational skills;
** Ability to work in a fast-paced environment;
** Basic knowledge of food and beverage operations is an advantage;
** Fluency in Georgian and English (additional languages are an advantage);

---

⬅ უკან დაბრუნება