Housekeeping Supervisor

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* Supporting the Housekeeping Manager in ensuring smooth and efficient daily operations of the department in line with company policies and procedures;
** Maintaining accurate daily records and ensuring proper follow-up on tasks logged in the supervisor`s logbook;
** Coordinating with the Engineering department for maintenance requests and ensuring timely completion;
** Ensuring all housekeeping team members deliver exceptional guest service at all times;
** Handling guest requests, complaints, and inquiries in a professional and efficient manner;
** Preparing and supporting weekly staff schedules in line with operational needs and business demands;
** Assigning tasks to housekeeping staff and supervising their daily activities;
** Conducting regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and quality standards;
** Reporting maintenance issues, lost and damaged items, and ensuring proper follow-up;
** Supervising contractors and ensuring work is completed according to standards;
** Ensuring readiness of rooms and public areas, including preparation for VIP arrivals;
** Monitoring and maintaining brand standards, cleanliness, and hygiene across all areas;
** Supporting training, coaching, and development of housekeeping team members;
** Ensuring team members follow grooming, uniform, and hygiene standards at all times;
** Ensuring compliance with health, safety, and company policies and procedures

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