Outlet Manager
დასრულდება: 2026-07-18
* Managing the day-to-day operations of the outlet, ensuring smooth, efficient, and high-quality service delivery;
** Ensuring exceptional guest service at all times and handling guest feedback, complaints, and inquiries in a professional manner;
** Leading, training, and supervising the outlet team to maintain high performance and service standards;
** Conducting daily briefings, team meetings, and maintaining effective internal communication channels;
** Monitoring outlet performance, including revenue, costs, and profitability, and ensuring financial targets are achieved;
** Controlling expenses and maximizing productivity through effective scheduling and resource planning;
** Overseeing POS systems, cash handling procedures, and ensuring all financial transactions are accurately recorded;
** Managing inventory, stock levels, and ensuring proper maintenance of equipment and operational assets;
** Collaborating with other departments to ensure seamless hotel operations and guest satisfaction;
** Monitoring service standards and ensuring compliance with brand standards and operational procedures;
** Analyzing sales performance and contributing to menu planning and pricing strategies to enhance profitability;
** Supporting marketing initiatives and identifying opportunities to increase revenue and guest engagement;
** Ensuring cleanliness and safety standards are consistently maintained in the outlet;
** Staying updated on market trends and continuously improving the outlet`s offerings and operations;
** Assisting in recruitment, training, and performance management of team members;
** Ensuring compliance with health, safety, and hotel policies and procedures;
საკვალიფიკაციო მოთხოვნები
** Minimum 3-5 years of experience in Food & Beverage operations, preferably within the hospitality industry;
** Previous experience in a supervisory or managerial role within a restaurant or hotel outlet;
** Strong knowledge of Food & Beverage operations, service standards, and guest experience management;
** Proven leadership skills with the ability to motivate, train, and manage team;
უნარ-ჩვევები
Excellent communication and interpersonal skills;
** Customer-focused mindset with the ability to handle guest complaints professionally;
** Fluency in Georgian and good command of English;
** Proficiency in MS Office;
⬅ უკან დაბრუნება